Puzzle Time
Puzzle Time

Player support

Let's get you back to your puzzles.

Find quick answers below or send us a note. Include the game name, the date, and what you expected to happen so we can help faster.

Email support

Quick help

Start with the common questions.

Signing in & progress

Sign in with Apple, Google, or a one-time email link. Your progress follows the Puzzle Time account you use.

Puzzle Time Pro

Restore purchases from the Pro screen. Apple manages App Store subscriptions, billing, cancellations, and refunds.

Privacy & account deletion

Open Account in the app to request deletion. We send a secure confirmation link before removing account data.

Tell us what happened

A real person reads every message.

You can also send feedback from Account in the Puzzle Time app. We usually reply by email within two business days.