Puzzle Time

Privacy Policy

Last updated: December 22, 2025

1. Introduction

Puzzle Time (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Information You Provide

  • Account Information: When you create an account, we collect your email address. If you sign in with Google, we receive your Google account information (email, name, profile picture) as provided by Google.
  • Game Data: We store your game results, streaks, statistics, and preferences when you use an account.
  • Payment Information: When you subscribe to Pro, payment processing is handled by Polar.sh. We do not store your credit card information, but we receive subscription status and billing information from Polar.sh.

2.2 Automatically Collected Information

  • Usage Data: We collect information about how you interact with the Service, including pages visited, games played, and features used.
  • Device Information: We may collect information about your device, browser type, and IP address.
  • Cookies: We use cookies and similar technologies to maintain your session and remember your preferences.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process your account registration and authentication
  • Sync your game progress across devices
  • Calculate and display your streaks and statistics
  • Process and manage Pro subscriptions
  • Send you service-related communications (such as magic link emails)
  • Respond to your inquiries and provide customer support
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information:

  • With Service Providers: We use third-party services to operate the Service:
    • Google: For authentication when you sign in with Google (processes your Google account information)
    • Polar.sh: For payment processing and subscription management
  • Legal Requirements: If required by law or to protect our rights, we may disclose your information.

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Your data is stored on secure servers and is encrypted in transit. We retain your information for as long as your account is active or as needed to provide the Service.

6. Guest Users

If you use the Service as a guest (without creating an account), your game progress is stored locally in your browser's localStorage. We do not collect or store personal information for guest users.

7. Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Update: Correct inaccurate or incomplete information by contacting us
  • Delete: Request deletion of your account and associated data
  • Opt-out: Unsubscribe from marketing communications (service emails will still be sent)
  • Data Portability: Request your data in a machine-readable format

To exercise these rights, please email support@puzzletime.io.

8. Children's Privacy

The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Users

The Service is operated from Australia. If you are accessing the Service from outside Australia, please be aware that your information may be transferred to, stored, and processed in Australia. By using the Service, you consent to this transfer.

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information (we do not sell personal information).

11. European Privacy Rights

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, object to processing, and data portability. Our legal basis for processing your data includes consent, contract performance, and legitimate interests.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the “Last updated” date at the top of this page. Your continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please email support@puzzletime.io or visit our website at puzzletime.io.